Flight Ready: Redesigning the Aviation Checklist App for Seamless Pilot Operations

In 2017, I had the opportunity to lead the redesign of the Pfizer Aviation Checklist iOS App, aimed at modernizing the user experience and addressing usability issues. The app was originally designed exclusively for iPhones, and our goal was to make it universally accessible across various screen sizes. The project focused on improving touch targets, revamping the information architecture, and consolidating multiple apps into a single comprehensive solution.

Pfizer

Product Design

2017

Process

Challenges

The initial app posed several usability challenges, such as small touch targets and limited compatibility with different screen sizes. These limitations hindered user interactions and resulted in an inconsistent user experience. Our task was to overcome these challenges and create a seamless and user-friendly interface.

Approach

To achieve the project's objectives, we followed a user-centric design approach. We conducted extensive user research and gathered feedback from Pfizer private pilots to understand their needs, pain points, and expectations. We leveraged the power of VR to immerse ourselves in the Gulfstream jet experience. This insight guided our decision-making throughout the redesign process.

‍

Redesign Process:

Modernizing the User Experience: We applied contemporary design principles, incorporating intuitive and visually appealing elements to enhance the overall user experience. We focused on providing a clean and streamlined interface, reducing clutter, and optimizing navigation to facilitate easy access to key features.
Addressing Usability Issues: We prioritized usability enhancements, including making touch targets larger and more accessible. By increasing the size of interactive elements, we significantly improved user interactions and minimized the risk of inaccurate touches.
Information Architecture Redesign: We restructured the app's information architecture to ensure intuitive navigation and efficient content discovery. Through a comprehensive analysis of user tasks and goals, we simplified the app's structure and organized information in a logical and user-friendly manner.
Universal App for All Screen Sizes: Recognizing the importance of supporting multiple screen sizes, we redesigned the app to be responsive and adaptable. This ensured that pilots could seamlessly use the app across various iOS devices, from iPhones to iPads, without compromising the user experience.

Impact

The Pfizer Private Pilots iOS App redesign project exemplified our commitment to enhancing user experience and accessibility. Through thoughtful user-centered design principles and a focus on usability improvements, we successfully modernized the app, optimized touch targets, revamped the information architecture, and made it universally accessible across various iOS devices. The outcome was an intuitive and efficient app that empowered Pfizer private pilots in their daily operations.

‍

Outcome

The Aviation Checklist iOS App redesign project exemplified our commitment to enhancing user experience and accessibility. Through thoughtful user-centered design principles and a focus on usability improvements, we successfully modernized the app, optimized touch targets, revamped the information architecture, and made it universally accessible across various iOS devices. The outcome was an intuitive and efficient app that empowered Pfizer private pilots in their daily operations.